Customer Support

CURRENT POOL OWNER CONTACT CENTER

Looking for information about swimming pool installation? Do you need to discuss a Kayak swimming pool repair? Current owners look no further! For fastest service, please choose the contact category below.

 

CONTACT KAYAK

REPAIR

Think you need a Kayak swimming pool repair? Contact us at 800-752-9000, and a representative will assist you immediately! Ambassador Pools hours of operation are Monday through Friday from 9 a.m. to 5 p.m. EST.

INSTALLATION

Our Kayak Pool install team can help with your swimming pool installation. Please call us at 800-752-9000, and a representative will assist you.

PRODUCTS

Have a question about some of our Kayak Pool® products? Check out our helpful Swimming Pool Parts and Accessories section. Need to order any Kayak swimming pool products? Contact us at 800-752-9000, and a representative will assist you.

WARRANTIES AND MANUALS

If you need to replace a lost manual, or want a copy of the Kayak Pools® warranty, please call 800.639.5292 or email [email protected] and a representative will assist you.

We love our Kayak Pool! We have three kids and they love it. If you don't have a pool you should go with a Kayak Pool.

Jennifer Capling

´┐╝This is a testimonial to courteous and very efficient crew who came and installed our pool. This crew in particular was from out of state and needed to be home by Friday but came on Wednesday late and Thursday morning, then had a long drive home. With this in min, they still took the time... Read More

The Smedley Family

I just wanted to let Kayak know that their installation crew is truly an asset to your company. I have had many dealing with sub-contractors, some of which were absolutely dreadful. It was truly a pleasure to have this crew install out pool and I would highly recommend them to anyone. As for the Kayak... Read More

Donald Gravis

We decided to try and move our pool in one piece. We pulled it down a dirt road, through thick bushes and trees and over railroad tracks. We finally made it home and a crane lifter the pool up and put it in place. Now we're sitting back and enjoying our wonderful Kayak Pool. When... Read More

The Toner Family

We got a really bad storm and ended up losing our landscaping. The water level was up to the deck on our pool but the amazing thing is that it never moved nor did the pump, which was completely covered in water. This is quite the feat seeing as the water was flowing very fast.... Read More

C. Peaul

We recently purchased a Kayak pool from your company and I am writing this letter to tell you some things that you probably already know. Your pool is beautiful, absolutely beautiful! I can't say that enough. From the moment the filter pumps were turned on, it has been a beautiful thing because they work superbly.... Read More

Mr. & Mrs. Perlson

We purchased a kayak pool last fall and LOVE IT! We have added on to the deck and moved our hot tub next to the pool to make it our summer rec area! Our yard has become the hit of the neighborhood! Thanks Kayak!

Roger Behnke

We had our pool installed on 16th of August. They started it on the 13th but the coping and deck braces were not sent. We contacted Kayak and told them we wanted the same crew who started it to finish it. They were from Peru, IL. Shawn and his crew were proficient and answered every... Read More

J. Malley

We had our pool installed a few weeks ago and we love it! The installation team was amazing. They were fast and really fun to watch. We love our new pool and I would recommend Kayak to anyone. I am so happy to see how great the water looks every day and I really love... Read More

Mandy Ossman

Your pool is beautiful, absolutely beautiful! I can't say that enough. From the moment the filter and pump were turned on, it has been a beautiful thing because they work superbly. This is what we expected because we researched "pools" before calling you folks and we understood Kayak Pools® to be "of the best". The... Read More

The Perlsons

"The best decision and purchase I've ever made. So easy to maintain, for me it just seconds to change frog bac pac. I think I vacuumed it only once and that was with the Diver Dave auto cleaner. Very simple. Can't wait to open this year. If you're thinking about getting one, don't think twice... Read More

Cindy Perdue